We are happy to ship both Domestic and International Orders. The duties and taxes for International orders are not calculated into your shipping cost. These are separate and will be billed by the carrier separately. Orders refused at the border due to non-payment of duties and taxes will not be refunded the shipping costs.
Our shipping hours are M-F from 9a-4p (pst.) All standard orders will be processed and leave our warehouse within 1-4 business days via UPS. Orders placed on Friday will be processed for shipping the following Monday. Orders placed on a holiday will be processed for shipping the next business day.
- EXPEDITED SHIPMENTS - All expedited shipments (Overnight, 2-Day, and 3-Day) will ship within 24 hours of receipt, except orders placed on Friday or holidays.
- GROUND SHIPMENTS - We ship from Tukwila, WA. East Coast states will take 5-6 business days to receive once the order has shipped. West Coast states will take 1-3 business days to receive once the order has shipped.
UPS does not count the pickup day as a day in transit. Rosanna, Inc is not responsible for UPS shipping delays. UPS does not deliver on weekends.
AVAILABLE SHIPPING OPTIONS:
- 3-Day Air
- 2-Day Air
Any shipping promotions offered by Rosanna, Inc are for Domestic Retail orders only. International and wholesale orders will not be included.
An email with tracking will be sent once your shipment is picked up by UPS.